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3-star hotel Check-in 14:00 · Check-out 11:00

Best Western Garfield House Hotel

Enjoy a 4.3-rated modern hotel in a stone house near Glasgow city center. Features free Wi-Fi, parking, restaurant, and easy M80 motorway access.

Cumbernauld Rd, Stepps, Glasgow G33 6HW, United Kingdom View on map
8.6/10
Very Good Based on 1076 recent guest reviews
Free Wi-Fi Paid breakfast Free parking Accessible Air-conditioned
What recent guests emphasize

Comfortable stay with attentive service and good food

Guests appreciate the clean, spacious rooms and friendly, helpful staff, along with quality dining options. The hotel’s location near the motorway and its welcoming atmosphere are also highlighted. Some mention minor room maintenance issues but overall find it a pleasant and relaxing place to stay.

Guests often praise

  • Attentive and friendly staff providing excellent service both in the restaurant and overall hotel experience
  • Well-prepared, tasty food with positive remarks on breakfast and dinner options
  • Clean, comfortable, and spacious rooms with features like blackout curtains and hot water
  • Quiet environment despite proximity to the motorway
  • Helpful accommodation for families, including kindness towards guests with babies

Worth knowing

  • Some rooms show signs of wear, such as outdated furniture or heating issues with radiators
  • While dog-friendly features are appreciated, the hotel is not generally pet-friendly except in specific areas
  • No fitness center or airport shuttle service is available on site
  • Breakfast is paid and not included with the room rate
  • The hotel has no pool but offers free parking and free Wi-Fi

Best for

  • Visitors seeking a modern, comfortable stay near Glasgow with easy motorway access
  • Guests who value good dining experiences in a traditional setting
  • Families and travelers needing spacious rooms and accommodating staff
  • Those looking for a quiet hotel away from the city center but within reach of key attractions
  • Events like group lunches or celebrations needing private dining spaces
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About this property

Welcome to Best Western Garfield House Hotel

The Best Western Garfield House Hotel occupies a traditional stone-built house with annexes, combining modern comforts within its classic structure. Situated just off the M80 motorway in suburban northeast Glasgow, the hotel offers convenient access for travellers, including a nine-minute walk to local Scotrail train services. The location provides a quiet setting while keeping the city centre within reasonable reach, approximately 6.9 miles away.

Facilities focus on practical needs, featuring free Wi-Fi, free parking, air conditioning, and accessible rooms. Guests can enjoy on-site dining at the restaurant, which specializes in Scottish cuisine, accompanied by a bar and room service options. While some amenities such as a fitness centre, pool, airport shuttle, or pet-friendly options are not offered, the hotel supports families with kid-friendly services and maintains a smoke-free environment.

Guest reviews highlight the hotel's comfortable and spacious rooms, attentive and professional staff, and quality food offerings. The restaurant and meal service receive particular praise for both taste and efficient service, making it suitable for visitors seeking a straightforward, well-run accommodation with a focus on dining. Some feedback notes occasional maintenance issues, but generally, the property is regarded as clean and welcoming.

The hotel is well positioned for those interested in exploring nearby attractions such as Kelvingrove Art Gallery and Museum, Glasgow Cathedral, and The Glasgow Necropolis, each offering cultural and historical sights within a short drive. Accessibility to Edinburgh and Glasgow airports by car or public transit also supports both business and leisure travel plans.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Facilities & essentials

What's on-site and what you should know before you arrive

The short version: what's available day-to-day, and the key practical details most travelers search for.

Most popular facilities

Free Wi-Fi
Paid breakfast
Free parking
Accessible
Air-conditioned
Room service
Kid-friendly
Restaurant
Bar
Smoke-free

Not available at this property

Pool
Pet-friendly
Airport shuttle
Fitness center
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

SM
Susanna McIntyre Mar 16, 2026
10

We were at the Garfield for our Christmas lunch on Sunday the 7th December. There was 27 of us there and we had a fantastic time we had our own room which was great. The food was lovely, the service was excellent, the room was spacious. Our waiters were professional, Scott took very good care of us with the help of Ashley and Joe. Constantly filling our water jugs, food served quickly and tables cleared without any effort. Thanks for a great time.

AP
Alexandra P Mar 05, 2026
10

We had 2 double rooms for myself my baby and my mum. The staff were really helpful accommodating and kind. They were so good with my baby. Good location for the motorway. Really comfy beds, spacious rooms with blackout curtains. Very hot water and decent heating. We had no noise issues at all it was very quiet.

IM
Inez Mihaldinecz Feb 14, 2026
10

We had a wonderful stay at the Garfield Best Western Hotel, even though it was just for one night. Dinner and breakfast were both excellent. Fresh, tasty, and served by friendly, attentive staff. The hotel was clean, comfortable, and welcoming, making it easy to relax right away. We’d happily stay here again and definitely recommend it.

SJ
simon jardine Feb 07, 2026
10

Just home from my son`s wedding & want to leave a review while it`s still fresh in my mind, no point singling out our room, or hall or any part/place specifically, it`s all spotless! The staff I couldn`t fault at all, BUT, there`s one thing that that stood out for me, the food, from the first evening meal on arrival to the breakfast on the morning we left, excellent, I`ve never commented on mash potatos before! Delicious, I`d recommend the `Shin Of Beef` if you, like me, love meat, (more gravy next time please) I was thanked over & over by other guests after their experience in this hotel (It was my son`s choice because of location for the various guests but, hey ho, I accept compliments however they come) overall, a fantastic experience.

DS
Dagmar Schiek Feb 03, 2026
8.0

A dogfriendly hotel at the outskirts of Glasgow (Stepps), extremely friendly service, good food. Room 28 had some issues (bathroom door not closing from the outside, fan not working), but our dogs will never forget the hotel where they got their own sausage for Sunday breakfast. It was also great that we could eat in the lounge, where dogs were allowed.

TM
Tricia McCallum Jan 23, 2026
8.0

When we first arrived at the Best Western Garfield House Hotel, we met Keri — such a lovely, bubbly person who couldn’t do enough for us. Our first room was fine overall, but the furniture, especially the bed, was a little outdated and slightly buckled underneath. The room was also quite cold, and when we tried the radiator, it made a bubbling noise and didn’t heat up. Keri came straight away to help, and when she realised the heating wasn’t working, my husband asked if it might be possible to move rooms. Without hesitation, Keri arranged another room for us — and it was perfect! The décor was lovely, everything worked well, and we were very happy. My husband and I stayed for three nights and thoroughly enjoyed our time here. The food was excellent, and the staff were amazing — so friendly and helpful throughout our stay. A special thank you to Hazel, Gareth, Wendy, and Keri for making our stay so enjoyable. We’ll definitely be back!

IM
Iain Mackenzie Jan 20, 2026
10

Stayed here for 3 nights last week and had an amazing experience, all staff were very polite and helpful and checking in and out was quick and smooth. The room itself was beautiful, comfortable and clean, I slept soundly every night and had a few take aways delivered straight to the room. The whole hotel is just stunning, especially with all of the Christmas decorations throughout and the price was very reasonable. Would definitely recommend and use again if I am in the area, honestly don't have a negative thing to say about my stay there at all

MO
Mike OConnell Dec 24, 2025
8.0

Stayed at this hotel on 3rd Dec 25 and it was a Joy. The service was excellent, friendly and prompt. As an overnight business trip I ordered food to my room whilst working. The food was delivered very quickly and was of very good quality. My Twin Room was very clean, warm and comfortable. The Full breakfast the next morning was really good and I opted for the Black pudding over the Haggis (sorry Scotland). Would stay there again.

Location & neighborhood

Where you'll find Best Western Garfield House Hotel

Stepps, Glasgow, UK

In a traditional stone house and annexes, this modern hotel sits just off the M80 motorway in suburban northeast Glasgow. It's a 9-minute walk from Scotrail trains and 6.9 miles from the city centre.

  • Stepps 12 min Walk
  • Easterhouse 1 hr 14 Walk
  • Shettleston 1 hr 21 Walk
  • Edinburgh Airport 44 min Car · 1 hr 53 Transit
  • Glasgow Airport 26 min Car · 1 hr 21 Transit
Things to do nearby

Worth the walk or a quick ride

Curated spots travelers usually pair with a stay in Glasgow. Distances are rough real-world times, not straight-line.

Glasgow Cathedral 9,579 reviews

Glasgow Cathedral

Castle St, Glasgow G4 0QZ, United Kingdom

4.6 · Cathedral
The Glasgow Necropolis 1,263 reviews

The Glasgow Necropolis

Castle St, Glasgow G4 0UZ, United Kingdom

4.7 · Cemetery
Kelvingrove Art Gallery and Museum 1 reviews

Kelvingrove Art Gallery and Museum

Argyle St, Glasgow G3 8AG, United Kingdom

4.7 · Art Gallery
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